To ATCC Valued Customers,

ATCC stands ready to support our customers’ needs during the coronavirus pandemic. If you experience any issues with your products or services, please contact ATCC Customer Service at For Technical questions please contact Thank you.

Your orders, faster!

Your time is valuable. That’s why we now offer partial shipping at no extra shipping and handling cost*. Your order will be shipped in multiple parcels as soon as products are available so that you can receive the materials you need more quickly. Partial shipping is now default for all ATCC orders, so no action is required to take advantage of this new option.

If you prefer to wait until all items in your order are in stock, partial shipping can be turned off during the order process; just let your ATCC sales representative know or make sure the to select 'Ship Complete’ under 'Shipping Preference' during checkout:

Partial Shipping

If your order is being shipped in multiple parcels, you will receive multiple email notifications from us when portions of your order are shipping. The look of your order history and email notifications will slightly change:

Order History

Order Details


We continuously strive to improve our service as part of our commitment to the scientific community. Thank you for being an ATCC customer and a steward of the incredible!

*Excludes orders placed through official ATCC distributors, purchasing agents, BEI Resources, and the International Reagent Resource.